Privacy Policy

Effective Date: January 1, 2025
Last Updated: September 25, 2025

Winning on Issues ("we," "our," or "us") is owned and operated by JD Key LLC, a Texas corporation. This Privacy Policy describes how we collect, use, and share your personal information when you use our podcast platform and related services.

1. Information We Collect

1.1 Information You Provide

• Account Information: Email address, name, and optional profile information
• Newsletter Subscriptions: Email address and communication preferences
• Communications: Support requests, feedback, comments, and correspondence
• Event Registration: Information you provide when registering for events or webinars

1.2 Information We Collect Automatically

• Usage Data: Episodes played, listening duration, download activity
• Device Information: Browser type, operating system, IP address
• Cookies: Session cookies for preferences and analytics
• Analytics: Website performance metrics and usage patterns

2. How We Use Your Information

• Provide and maintain our podcast platform and website
• Send newsletters, episode updates, and relevant content
• Respond to your inquiries and provide customer support
• Improve our content and user experience
• Analyze listening patterns and content performance
• Send notifications about special events and opportunities
• Comply with legal obligations and protect our rights

3. Data Storage and Security

• Storage Location: Your data is stored on secure servers in the United States
• Encryption: All data is encrypted in transit (TLS) and at rest
• Access Controls: Strict access controls and authentication mechanisms
• Regular Security Reviews: Security measures are regularly reviewed and updated
• Data Retention: We retain your data only as long as necessary for the stated purposes

4. Third-Party Services

We use trusted third-party services to operate our platform:

• Email Service Providers: For newsletter delivery and communications
• Analytics Services: To understand website usage and improve content
• Audio Hosting: For podcast episode hosting and delivery
• Social Media Platforms: For content sharing and engagement
• Event Platforms: For webinar and event management

These services have their own privacy policies and we encourage you to review them.

5. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information only:

• With your explicit consent
• To comply with legal obligations or court orders
• To protect our rights, property, or safety
• With service providers who assist in operating our platform (under strict confidentiality agreements)
• In connection with a merger, acquisition, or sale of assets (with notice to users)
• With podcast guests and sponsors for legitimate business purposes (with appropriate permissions)

6. Your Rights and Choices

• Access: Request access to your personal data we hold
• Correction: Update or correct your personal information
• Deletion: Request deletion of your personal data
• Opt-out: Unsubscribe from marketing communications at any time
• Data Portability: Request your data in a machine-readable format
• Cookie Preferences: Manage cookie settings in your browser

7. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including:

• Right to know what personal information is collected and how it's used
• Right to delete personal information
• Right to opt-out of the sale of personal information (we do not sell your data)
• Right to non-discrimination for exercising privacy rights

8. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. International Data Transfers

If you access our services from outside the United States, your information may be transferred to and processed in the United States. By using our services, you consent to this transfer.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or through our website. Continued use after changes constitutes acceptance of the updated policy.

11. Contact Information

For privacy-related questions or concerns, please contact us:

12. Data Protection Officer

For data protection inquiries, you may contact our Data Protection Officer at support@winningonissues.com.